Within the next couple of week, you may be affected by the following issue:
If you use a personal Google account that uses the @cps.edu extension, you will be asked to change the username the next time you log in.
Unfortunately, in order to continue using that personal account, you will need to change the username. Once your new Google@CPS account is created, your personal account will not be accessible until you make the username change.
Fortunately, Google has step-by-step instructions to make this conflict easier to resolve:
Step 1: Visit www.google.com/accounts and sign in with your personal Google Account
Step 2: Click ‘Change email’ under ‘Personal Settings’
Step 3: Enter a different email address where you can receive mail, enter your password, and click ‘Save email address’ (If you don’t have different email addresses where you can receive personal mail, you can resolve the conflict by renaming your personal Google account to an @gmail.com address instead.)
Step 4: Check your other email address and click the link in the verification message from Google to confirm your change
NOTE: If you already have an @gmail.com address and you have your @cps.edu address as an alternate, you will need to remove the alternate address to avoid conflict.
What happens if you don’t change your address now?
The next time you try to access your personal account, you will be asked to change it before you can log in. You’ll be presented with three options:
- Change to an account with a Gmail address (jane@gmail.com or another available gmail name)
- Change to an account with a different email address (use your jane@yahoo.com address)
- Log in with a temporary username Google provides (jane%mydomain@gtempaccount.com)
NOTE: If you choose this final option, you will be presented with the same options every time you log in until you choose a permanent username.
Just so you know, the data in your personal account will remain safe and accessible with all three options.